• Read CIA's privacy information policy here.
  • Privacy Policy

    The Culinary Institute of America has created this privacy statement in order to demonstrate our firm commitment to the privacy of visitors to our websites. The following discloses the information gathering and dissemination practices for our websites. 

    The Culinary Institute of America gathers visitor information on our websites in the following two ways (described more fully below):

    1. Information provided voluntarily in order to request our electronic communications, inquire about or register for courses, participate in polls and surveys, etc.; and
    2. Information gathered through aggregated tracking information derived mainly by tallying page views and similar visitor activity thereby allowing us to better tailor our content to visitors’ needs.
    3. Information received from other sources. 

    A. Optional Voluntary Information

    We collect personal information about you when you provide it to us, such as through your use of our websites and its features, when you contact us directly by email, phone, in writing, or via social media, when you order goods and services, when you use any of our other websites or applications or any other means by which you provide personal information to us. Where permitted or authorized by law, we may receive information about you from publicly available and third-party databases or services that provide information about business people and companies, or from third parties from whom we have purchased information (including an individual’s name, job title, business contact information, and information about the business where the individual works), and combine this data with information we already have about you. This helps us to update, expand and analyze our records, identify new customers, and provide products and services that may be of interest to you. We will obtain your consent before contacting you if required by the law of the country in which you are located.

    1. Electronic Communications (E-mail/Dispatches)
      The Culinary Institute of America, at times, offers visitors to our websites subscriptions to electronic communications. In so doing we gather the e-mail addresses of the visitors who subscribe to electronic communications. Subscribers to electronic communications may remove themselves from this mailing list by unsubscribing on each e-mail's subscription management page.
    2. Social Media
      The website makes forums, message boards, social media, and/or news groups available to its visitors. Please remember that any information that is disclosed in these areas becomes public information and you should exercise caution when deciding to disclose your personal information. Our websites may allow you to connect and share your actions, comments, content, and information publicly or with friends. Our websites may also allow you to connect with us on, share on, and use third-party platforms, including those on which The Culinary Institute of America has a presence. Please be mindful of your personal privacy needs and the privacy needs of others as you choose whom to connect with and what to share and make public. We cannot control the privacy or security of information you choose to make public or share with others. The Culinary Institute of America also does not control the privacy practices of third-party platforms. Please contact those sites and services directly to learn about their privacy practices.  
    3. Surveys
      The Culinary Institute of America may occasionally conduct visitor surveys to better target content to our audience.
    4. Registration Forms
      The Culinary Institute of America offers online registration for events, admissions information, courses, and restaurant reservations which ask the website visitor to voluntarily provide personal information. The website’s registration forms may ask website visitors for contact information (like their name and e-mail address), a unique identifying number (for use as passwords in our record system), and/or financial information.
    5. Information Request Forms
      The Culinary Institute of America uses information request forms that ask the website visitor to voluntarily provide personal information such as names, addresses, and phone numbers. Due to the large number of individuals that submit contact information to the CIA, we may in certain instances need to use computer software to dial or send text messages to phone numbers within our database so that interested individuals can be contacted by one of our representatives. By providing a cellular telephone number, you agree to be contacted by the CIA on your cellular telephone through such means
    6. Sharing of Voluntary Information
      The Culinary Institute of America will never voluntarily sell or disclose your personal information gathered through the website without your permission.
    7. Types of information we collect about you may include but is not limited to:
      • name
      • e-mail address
      • address
      • phone number
      • your payment information (e.g. your credit or debit card details)
      • information about your computer (e.g. your IP address and browser type)
      • information about how you use our websites (e.g. which pages you have viewed, the time you viewed them and what you clicked on)
      • information about your mobile device (such as your geographical location)
      • any other information you provide in filling out forms.
       

    B. Aggregated Tracking Information

    1. Usage tracking
      The Culinary Institute of America may track website visitor traffic patterns throughout our websites or social media platforms. However, we do not correlate this information with data about individual visitors. The Culinary Institute of America does break down overall usage statistics according to a visitor’s domain name, browser type, and Multipurpose Internet Mail Extension (MIME) type by reading this information from the browser string (information contained in every website visitor’s browser).

      A text file called a “cookie” may be placed in the browser files of a visitor’s computer. Although the cookie file itself does not contain personal information, it provides information about a particular visitor’s use of a website. A cookie file can not read data off a hard disk or read cookie files created by other websites.

      The placement of cookies can be blocked by changing the browser setting pertaining to cookies. This setting can also be changed to provide notification when a cookie file is placed. Note that our website does not require cookies to be accepted in order to function.

      The Culinary Institute of America may also track and catalog some website visitor data, including the search terms that visitors enter in our website's search function, but this tracking information is not associated with individual visitors.
    2. Use of Aggregated Tracking Information
      The Culinary Institute of America uses aggregated tracking information to determine which areas of the website are preferred by visitors and to tailor our content to visitors’ needs. For example, we do not track what individual visitors read, but rather the utilization rates for each page overall.
    3. Sharing of Aggregated Tracking Information
      The Culinary Institute of America may use the aggregated tracking information we collect from our website visitors individually or aggregated with other information in order to improve and customize our online content. We do not share such aggregated tracking information about individual users with any third party, except in order to comply with applicable law or valid legal process or to protect the personal safety of our visitors or the public.

    C. Use of Information and Related Issues

    We may use your information for the following purposes ("Purposes"), to: provide you with the services, products, and functionality offered on our websites and fulfill your requests, including, but not limited to, making reservations, paying for services, joining email lists, sending CIA Gift Cards to recipients that you designate, and communicate with you about your account or use of our websites, social media platforms,services, products and/or functionality; respond to, or follow up on, your comments and questions, and otherwise provide customer service; communicate with you about special offers and other marketing communications; operate and improve our websites, products, services, and functionality; process and deliver contest entries and rewards; authenticate your credit or debit card account information, if applicable; personalize your experience on our websites, link or combine with other information we get from third parties to help understand your needs and provide you with better service; perform statistical analysis; protect, investigate, and deter against fraudulent, unauthorized, or illegal activity; comply with our policies, procedures and legal obligations; and as otherwise consented to by you and as required or permitted by applicable law.

    1. Preferences
      The website provides visitors with the ability to subscribe to several different newsletters and mailing lists. Visitors can change their preferences about what communications they would like to receive at any time. To do this, simply choose the “Manage my preferences” link at the bottom of any of our e-mails, or visit our e-news subscription page.
    2. Choice/Opt-Out
      The website provides its visitors the opportunity to “opt-out” of receiving communications from us and our partners both at the time voluntary information is requested from the visitor and at any time pursuant to the procedures outlined below. Upon receipt of such an opt-out request, we will update our records as promptly as practical. Note, however, that visitors may receive additional communications after requesting removal while we process the request. Additionally, a visitor’s information may exist in multiple lists within our system and our technology limits the processing of opt-out requests to the specific list source. For this reason, we recommend that visitors adjust their e-mail preferences rather than opting-out completely. We will continuously assess our responsiveness to opt-out requests with respect to new technologies, business practices and our visitors’ needs.

      The procedure for requesting the above opt-out status is as follows:

      [For www.ciachef.edu]
      1. You can choose the “Remove me from future messages” link at the bottom of any e-mail.
      2. You can send e-mail to webmaster@culinary.edu.
      3. You can write or fax a request to the following:
        Attention: Webmaster
        Address: The Culinary Institute of America
        1946 Campus Drive
        Hyde Park, NY 12538
        Fax: 845-905-4037
    3. Advancement E-mails
      The CIA’s Office of Advancement will periodically send e-mails for the purpose of communication to persons with existing relationships with the CIA, as well as fund-raising campaigns. These e-mails will be identified as coming from the CIA’s Office of Advancement, and the CIA’s Office of Annual Giving, respectively. Recipients of these e-mails can opt-out at any time by following the procedures outlined above.
      Please Note: Opting-out of e-mails from the CIA’s Office of Advancement or the CIA’s Office of Annual Giving, will not prevent you from receiving e-mails from the lists to which you have subscribed.
    4. Links
      Our websites contains links to other sites. The Culinary Institute of America is not responsible for the privacy practices or the contents of such other websites. Use these linking features at your own discretion.
    5. Children
      Consistent with the Children’s Online Privacy Protection Action of 1998, the Culinary Institute of America will not knowingly request personally identifiable information from anyone under the age of thirteen without first requesting parental consent.
    6. Security
      The Culinary Institute of America operates secure data networks protected by industry standard firewall and password protection systems [specifically Secure Socket Layer (SSL), other server authentication or data encryption products]. Although our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals are given access to the information provided by our visitors, perfect security does not exist on the Internet. We cannot guarantee that any visitor information will remain secure and therefor you should use extreme caution when revealing information on the website.
    7. Your Consent
      By using this site, each website visitor hereby consents to the collection and use of information as disclosed herein by The Culinary Institute of America.
    8. Combined Information. We may combine your Personal Information with Device Information and location information (with your consent, where required) to serve you specifically, such as to deliver a product to you according to your preferences or restrictions, or for advertising or advertising targeting purposes.
    9. Electronic Communications. We may communicate with you via electronic messages, including email, text message, or mobile push notification to, for example: send you information relating to our products and services, including confirmations and updates, receipts, technical notices, updates, security alerts, and support and administrative messages; and/or, communicate with you about contests, offers, promotions, rewards, upcoming events, and other news about products and services offered by The Culinary Institute of America. With your consent, we may contact you at the mobile phone number that you provide to us by way of direct dial calls, autodialed and prerecorded message calls, and text messages.
    10. Our Role as Data Controller. We generally act as the data controller of your information.
    11. Retention. We will retain your information for an indefinite period of time and as otherwise needed to comply with applicable law and internal company policies.
    12. Privacy Policy Updates
      This privacy statement will be continuously assessed with respect to new technologies, business practices and our visitors’ changing needs. The Culinary Institute of America may change its privacy practices from time to time. If we make any changes, we will update this privacy statement accordingly (the date of the most recent change is displayed at the bottom of this statement).
    13. Contacting the website
      If you have any questions about this privacy statement, the practices of the website, or your dealings with the website, you can contact:

      Webmaster
      The Culinary Institute of America
      1946 Campus Drive
      Hyde Park, NY 12538-1499
      webmaster@culinary.edu

    D. Notice of Residents of Certain Jurisdictions

    California Residents—Your California Privacy Rights.  

    California residents who provide “personal information” (as defined in the statute) in obtaining products or services for personal, family, or household use are entitled to request and obtain from us, once a calendar year, information about the personal information we shared, if any, with other businesses for marketing uses. If applicable, this information would include the categories of personal information and the names and addresses of those businesses with which we shared such personal information for the immediately prior calendar year. To obtain this information, please contact us by sending a letter or calling us at the contact information below.

    EU Data Subjects

    This section applies if you are an individual located in the European Union (“EU”) (“EU Data Subject”).

    Data Controller. The Culinary Institute of America is the data controller for the processing of your Personal Data.

    Your Rights. Subject to applicable law, you have the following rights in relation to your Personal Data:

    • Right of access: If you ask us, we will confirm whether we are processing your Personal Data and, if so, provide you with a copy of that Personal Data (along with certain other details). If you require additional copies, we may need to charge a reasonable fee.
    • Right to rectification: If your Personal Data is inaccurate or incomplete, you are entitled to have it rectified or completed. 
    • Right to erasure: You may ask us to delete or remove your Personal Data and we will do so in some circumstances, such as where we no longer need it (we may not delete your data when other interests outweigh your right to deletion). 
    • Right to restrict processing: You may ask us to restrict or ‘block’ the processing of your Personal Data in certain circumstances, such as where you contest the accuracy of that Personal Data or object to us processing it. We will tell you before we lift any restriction on processing. 
    • Right to data portability: Effective 25 May 2018, you have the right to obtain your Personal Data from us that you consented to give us or that is necessary to perform a contract with you. We will give you your Personal Data in a structured, commonly used and machine-readable format. You may reuse it elsewhere.
    • Right to object: You may ask us at any time to stop processing your Personal Data, and we will do so:
      • If we are relying on a legitimate interest to process your Personal Data—unless we demonstrate compelling legitimate grounds for the processing; or
      • If we are processing your Personal Data for direct marketing.
    • Rights in relation to automated decision-making and profiling: You have the right to be free from decisions based solely on automated processing of your Personal Data, including profiling, that affect you, unless such processing is necessary for entering into, or the performance of, a contract between you and us or you provide your explicit consent to such processing.
    • Right to withdraw consent: If we rely on your consent to process your Personal Data, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on your prior consent.

    [Last updated on April 20, 2018]