Skip to content

Twelve Top Careers in Hospitality and Tourism Management

Incredible meals, trips, and memories that last a lifetime. Few industries in the world offer the same highs as hospitality and tourism. If creating unforgettable experiences is your passion, then many exciting hospitality management careers are calling your name.

Hospitality and tourism are two of the world’s most dynamic industries, offering you a chance to learn and grow in some of the world’s most beautiful destinations, at renowned locations, and with world-class restaurants, hotels, resorts, and attractions.

It’s a wide-open field with a lot of possibilities, which is why choosing the right degree is essential for setting yourself up for success. Here’s how a degree in hospitality and tourism management can open doors to a wide variety of career paths, with a look at 12 specific hospitality management positions that offer great opportunities and compensation.

CIA hospitality students welcome visitors to CIA campus tours.

What Is a Hospitality and Tourism Management Degree?

 

YouTube Video Thumbnail

Hospitality is so much more than ensuring that guests have a great time. Success in hospitality requires a unique mix of customer-service-focused soft skills and technical expertise in areas of marketing, real estate, operations, finances, and food and beverage services.

That’s why a degree in hospitality and tourism management should provide a balance of theory-based instruction on business and culinary management alongside practical, hands-on experiences in the hospitality industry.

To become a well-rounded hospitality leader, you’ll need to build skills in:

  • Professional Knowledge and Skills: Any good hospitality management degree program will teach students how to understand and apply management concepts across a range of hotels, restaurants, resorts, and tourism organizations. By understanding operational workflows, service standards, and decision-making processes, graduates are prepared to manage teams, oversee daily operations, and adapt to industry challenges.
  • Food and Beverage Management: Food and beverage are critical revenue drivers in hospitality. Even if you’re not working directly in a kitchen or even a restaurant, you should have an understanding of kitchen operations, service flow, quality control, and guest expectations to deliver consistent experiences and control costs. A comprehensive degree program will have courses covering table service techniques, beverage knowledge, food preparation, and presentation.
  • Marketing and Sales: Hospitality is a competitive, experience-driven industry. Marketing and sales skills are crucial in how hospitality managers attract guests, build brand loyalty, and drive revenue. Any coursework that focuses on advertising, public relations, sales promotion, and personal selling is important for understanding how to market experiences and sell services.
  • Facility Management: Hospitality managers need to understand how physical spaces impact guest flow, safety, efficiency, and the overall experience. Facility management in a degree program teaches project development, space planning, construction management, architectural design processes, and equipment selection—essential knowledge for both new developments and ongoing operations.
  • Communication: Strong communicators can lead teams, resolve conflicts, deliver clear instructions, and represent their organization professionally in both internal and public-facing roles. Learning effective written and oral communication skills is essential for working with staff, guests, vendors, and stakeholders.
  • Problem Solving and Critical Thinking: Hospitality managers face daily decision-making challenges related to staffing, budgets, guest satisfaction, and operations. While most programs won’t have a “critical thinking class,” assignments and projects that require you to analyze data, evaluate situations, and solve problems using quantitative reasoning are great ways to build critical thinking and managerial skills.
  • Personnel Supervision and Leadership: Leadership and supervision courses teach how to manage teams, motivate employees, and model professional behavior. Effective leadership improves employee engagement, service quality, and retention, all of which directly impact guest satisfaction and business performance.
  • Financial Management: Managers must understand budgets, revenue, expenses, and profitability to make informed decisions, control costs, and contribute to the financial health of the organization. Learning the essentials of financial management enables them to record and process financial transactions accurately.
  • Cultural and Global Awareness: Hospitality managers regularly interact with guests and employees from different cultures, so cultural awareness is essential for delivering inclusive service, managing diverse teams, and operating in a global industry. This area emphasizes working effectively in diverse, global environments.

No matter your career choice, it’s important to build this baseline of knowledge and skills in customer service, operations management, marketing, finance, and leadership. All of these skills reinforce each other; understanding how to build and manage an effective team has implications for how you respond to and care for guests.

“Understanding food and beverage, and understanding how to orchestrate that show is very, very important. It makes you a better leader, it makes you a more conscious financial person, and it will make you a more well-rounded executive in the hotel business if you know your food and beverage.”
Arash Azarbarzin ’89 CEO of SH Hotels & Resorts
YouTube Video Thumbnail

Areas of Employment for Hospitality Management Careers

When most people think of hospitality, they first think of hotels and restaurants. While it’s true that those are the largest and most well-known hospitality fields, you have a much wider range of career possibilities available to you. Here are some of the most popular career paths in hospitality and tourism management:

Hotel and Resort Management
This field focuses on overseeing hotel and resort operations such as lodging, housekeeping, guest services, and revenue management. Professionals work to ensure smooth operations and high-quality guest experiences.

  • Major employers include Marriott International, Hilton, Hyatt, and Four Seasons Hotels and Resorts.

Food and Beverage Management
Food and beverage management involves running restaurant, bar, and catering operations, including menu planning, staffing, budgeting, and service standards. This specialty is universal and can be found in restaurants, hotels, resorts, cruise ships, large venues, and other attractions.

  • Employers include Compass Group, Sodexo, Aramark, Darden Restaurants, and almost every restaurant or bar.

Event Management
Event management centers on planning and executing meetings, weddings, conferences, festivals, and corporate events. Professionals coordinate logistics, vendors, budgets, and guest experiences.

  • Organizations include Live Nation, Freeman, Encore Global, and major convention centers.
A CIA student server talks with a front-of-house manager holding a tablet.

Travel and Tourism Services
This industry supports travelers through trip planning, destination services, transportation, and tour operations. You can find management careers working with travel agencies, airlines, cruise lines, and tourism boards.

  • Major organizations include American Express Global Business Travel, Expedia Group, Delta Air Lines, and Carnival Corporation.
Sunset view of the Castello di Ugento, a CIA study abroad location for students in Puglia, Italy.

Guest Services and Relations
Guest services professionals focus on direct guest interaction, handling requests, resolving issues, and enhancing overall satisfaction. These roles are common in hotels, resorts, casinos, and attractions.

  • Notable employers include Disney Parks & Resorts, MGM Resorts International, and Universal Destinations & Experiences.

Hospitality Marketing and Sales
Marketing and sales roles promote hospitality brands, attract guests, and drive revenue through advertising, digital marketing, partnerships, and group sales.

  • Professionals work for hotels, destinations, and hospitality groups such as Marriott International, Hilton Worldwide, Four Seasons, and Accor.

Gaming and Entertainment
This sector includes casino operations, live entertainment, theme parks, and integrated resorts, combining hospitality with leisure and gaming experiences. Careers range from operations and guest services to marketing and compliance.

  • Major employers include Caesars Entertainment, Wynn Resorts, MGM Resorts International, and Disney Experiences.
CIA's Farquharson Hall in Roth Hall serves as a catering venue for evening events.

Career Outlook for Jobs Within Hospitality and Tourism:

The workforce in hospitality is massive, and it’s still growing. According to the U.S. Bureau of Labor Statistics, by 2033, one in eight jobs in the U.S. will be in the leisure and hospitality industry. This includes food and beverage services, accommodations, and entertainment and recreation.

If you’re looking for good hospitality management positions with steady job growth and well-paying salaries, then look into these 12 popular hospitality management careers.

All salary estimates were sourced from Glassdoor in January 2026 and are subject to change.

Hotel Manager: Hotel managers oversee all aspects of hotel operations, from front desk and housekeeping to food service and maintenance, ensuring a seamless guest experience. It’s well-suited for individuals who have strong organizational, communication, and decision-making skills and enjoy leadership, problem-solving, and working with people in fast-paced environments.

  • The BLS projects 3% job growth from 2024 to 2034, about as fast as the national average
  • Estimated Salary Range: $75,000 to $139,000

Restaurant Manager: Restaurant managers handle daily operations, including staffing, service quality, inventory, and budgeting. They play a critical role in maintaining consistency, managing costs, and delivering memorable dining experiences. This career fits those who thrive under pressure and have a passion for food, service, and operational efficiency.

  • The BLS projects 6% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $56,000 to $92,000

Event Planner: Event planners design and execute events such as weddings, conferences, and banquets, coordinating logistics, vendors, timelines, and budgets. This role is ideal for creative, detail-oriented individuals who enjoy multitasking, problem-solving, and working closely with clients to bring visions to life.

  • The BLS projects 5% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $56,000 to $94,000
Tables and chairs are arranged for an event at the Culinary Institute of America's Hyde Park campus

Cruise Director: Cruise directors lead onboard entertainment, activities, and guest engagement programs, shaping the overall cruise experience. As a visible leader and key brand ambassador, this role is well-suited for outgoing, energetic personalities with strong communication, leadership, and performance skills.

  • The BLS projects 8% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $67,000 to $111,000

Catering Manager: Catering managers coordinate food service for special events, overseeing menus, staffing, logistics, and presentation. This role is ideal for organized, client-focused professionals who enjoy combining food service knowledge with event coordination.

  • The BLS projects 6% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $64,000 to $103,000

Director of Operations: Directors of operations oversee multiple departments or locations, aligning daily operations with long-term business goals. This executive-level role is critical for maintaining consistency, efficiency, and profitability. It’s best suited for strategic thinkers with strong leadership, financial acumen, and experience managing complex operations.

  • The BLS projects 4% job growth from 2024 to 2034, about as fast as the national average
  • Estimated Salary Range: $119,000 to $206,000

Food and Beverage Manager: Food and beverage managers supervise restaurant, bar, and banquet operations, ensuring quality, service standards, and financial performance. This role fits individuals with a passion for hospitality, attention to detail, and the ability to lead diverse teams.

  • The BLS projects 6% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $63,000 to $107,000
A guest at the CIA Wine and Beverage Summit holds a bottle of wine as she talks to a server.

Guest Services Manager: Guest services managers lead front-of-house teams, handle guest concerns, and ensure personalized, responsive service—all vital components of guest satisfaction and brand loyalty. This position suits empathetic, solution-oriented professionals who excel at communication and thrive in guest-facing roles.

  • The BLS projects 3% job growth from 2024 to 2034, about as fast as the national average
  • Estimated Salary Range: $51,000 to $76,000

Resort Director: Resort directors oversee all departments within a resort, including lodging, dining, recreation, and guest services. Their executive leadership ensures a cohesive, high-quality vacation experience. This role is ideal for hospitality professionals with strong operational knowledge, leadership skills, and a passion for creating memorable experiences.

  • The BLS projects 8% growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $137,000 to $245,000

Resort Manager: Resort managers focus on day-to-day operations, balancing guest satisfaction with staffing, budgets, and facility maintenance. They are essential for keeping the resort running efficiently and safely. This role suits organized, adaptable leaders who enjoy problem-solving and managing complex operations.

  • The BLS projects 3% job growth from 2024 to 2034, about as fast as the national average
  • Estimated Salary Range: $79,000 to $139,000
Sponsors of the CIA 2023 Thomas Keller Golf Classic stand with gift bottles of wine.

Destination Marketer: Destination marketers promote cities, regions, or countries as travel destinations through branding, campaigns, and partnerships. Their work is well-suited for creative, data-driven professionals interested in marketing, storytelling, and travel trends.

  • The BLS projects 6% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $98,000 to $183,000

Casino Manager: Casino managers oversee gaming operations, staff, and regulatory compliance to ensure a safe, profitable, and enjoyable environment. This role is critical to revenue generation and is best for detail-oriented leaders with strong operational, financial, and regulatory knowledge who can manage high-pressure environments.

  • The BLS projects 8% job growth from 2024 to 2034, faster than the national average
  • Estimated Salary Range: $100,000 to $187,000

How to Prepare for a Career in Hospitality and Tourism:

Now’s a good time as any to start working toward your career in hospitality and tourism. To ensure you’re starting on the right foot, consider these recommendations and how they’ll help prepare you for leadership positions.

1. Build Your Baseline and Specialized Knowledge with a Degree
A bachelor’s degree is often a prerequisite for supervisory, managerial, and executive roles in hotels, restaurants, resorts, and tourism organizations, so ensure you’re selecting a program that will provide a strong foundation in operations, leadership, finance, food and beverage, and guest services.

“We are thrilled that CIA has a bachelor’s degree in Hospitality Management to complement its highly respected culinary curriculum and offerings. It’s reassuring to know we will find that same level of expertise when exploring candidates for a variety of hotel management positions.”

2. Strengthen Your Credentials Through Real-World Experience
Employers value graduates who can apply what they’ve learned in real settings. Seek out programs that can connect you with internships, practicums, and cooperative education opportunities that place you in hotels, resorts, restaurants, event companies, or travel organizations.

3. Build Connections Through Networking and Industry Partnerships
Hospitality is a relationship-driven industry, so building connections early is essential. Network with classmates, faculty, alumni, and industry professionals through career fairs, guest lectures, and professional associations.

With the Culinary Institute of America’s Hospitality Management degree, you can experience the ideal combination of in-depth service management, business, and liberal arts courses with a strong food and beverage core that’s unique to CIA. CIA’s industry-focused education prepares students like you for leadership positions and entrepreneurial paths in hospitality, hotel and event management, and tourism.

Our industry connections are unparalleled, bringing more than 375 recruiters representing over 150 food and hospitality businesses to attend “The Food World’s Best Career Fair,” which is only open to CIA students and alumni. You can build experience and your professional network in a semester-long, résumé-building internship at incredible travel and hospitality locations such as Walt Disney World, The Ritz-Carlton, Bonura Hospitality Group, and Four Seasons Resort and Club.

And with our extensive alumni network, you’ll have direct connections to many senior-level professionals at top hospitality companies around the world.

CIA Students attend the "Masters of Hospitality," leadership awards at The Ziegfeld Ballroom in New York City.
“I think CIA has a reputation as being a very well-respected and well-rounded school. So, certainly having that on one’s résumé makes [applicants] stand out. So, because they have that and the hospitality management degree from CIA, it just only elevates them.”
Sarah Burrell Manager, University Relations, Marriott International & The Ritz-Carlton

“As a member of the first graduating Hospitality Management class, I would say that the real edge a CIA degree gives you is twofold. First, the kitchen experience is a true differentiating factor—having a solid understanding of CIA standards that sets you apart and allows you to truly understand the inner workings of any culinary operation. Second, the connections you will make are invaluable. The network you gain access to is something you will rely on throughout your career, and the relationships you build with classmates, chefs, and industry leaders become an incredible resource long after graduation.”

Jules Esposito ’21, CIA alumni in hospitality management, holding a $20,000 check from Hyatt.

FAQs

What can you do with a hospitality and tourism management degree?

A hospitality and tourism management degree prepares you for careers in hotels, resorts, restaurants, events, travel, tourism marketing, and guest services. Graduates work as hotel or resort managers, food and beverage managers, event planners, sales managers, cruise or travel professionals, and destination marketers, with opportunities to advance into leadership roles across global service industries.

What are the top careers in the hospitality industry?

Top hospitality careers include hotel and resort manager, food and beverage director, event manager, hospitality sales manager, casino manager, guest experience manager, and travel or tourism operations manager. These roles combine customer service, operations, leadership, and business strategy.

What is the highest-paying job in hospitality and tourism?

Some of the highest-paying roles include general manager of large hotels or resorts, hospitality executives, casino managers, revenue managers, and directors of operations. Salaries increase significantly with experience, location, and the size and prestige of the organization.

Is a degree in hospitality and tourism worth it?

A hospitality and tourism degree is worth it for students seeking leadership roles in a global, people-focused industry. The degree builds management, business, and customer-experience skills, offers diverse career paths, and provides strong networking opportunities that support long-term career growth.